Terms and Conditions

Article 1 – Object

The following Terms of Sale have as their object the purchase of products at distance via the web site www.dermo28.com, belonging to Tuttestetica s.r.l. with registered office in Via M. D’Azeglio, 19 – 40123 Bologna (Italy).

All purchase transactions will be governed by the provisions of D.Lgs. of the 22nd May 1999 n. 185 and of the D.Lgs n.193/03 “Data Protection Law”, that governs the processing of personal data, also held abroad, carried out by anyone who is resident or located in Italy.

Article 2 – Acceptance of the general sales conditions

The customer, by sending electronic confirmation of the purchased order, declares having read and understood the terms and conditions of sale, the payment methods and the purchase procedure.

Article 3 – Mode of purchase and prices

Before the purchase confirmation, the total cost of the order will be summarised to the customer, and he will have the chance of modify it or cancel the order. The products prices are clearly stated on the web site and they include VAT. To the product price it is to be add the delivery cost, which can vary depending on the chosen mode of delivery and/or the total cost of the order. In case of product not available to purchase, you will be informed via e-mail. Tuttestetica reserves the right to modify the prices stated on the web site www.dermo28.com without any notice.

Article 4 – Delivery and payments

The methods of delivery are visibly on the page Couriers. The delivery times indicated are purely approximate and they are not, in any way, binding for Tuttestetica s.r.l. The payment methods are under the page “Payments”.

Article 5 – Rights of withdrawal

According to the D.Lgs. n. 206/2005 our costumers, definable for the Decree itself consumers, have the right to withdraw within 10 days of the receipt of the products. The withdrawal has to be communicated via registered letter with receipt notification stating the order number. It is possible to anticipate the decision of withdrawing the contract via fax or email. In each case, within two days a registered letter with the receipt notification must follow it. Within 10 working days, the customer has to return the goods intact and in the original packaging.

The costs of delivering are to be paid by the client.

The time limit for the refund is within 30 days.

The products will have to be shipped to :

Tuttestetica s.r.l. via M. D’Azeglio, 19 – 40123 Bologna (BO).

Article 6 – Protection of privacy

The terms and conditions for the treatment of personal data are displayed on the page Privacy Policy.

Article 7 – Existing legislation and forum of jurisdiction

The following Terms and Conditions of sale can be modified by Tuttestetica s.r.l. without any notice and will have validity from the date of publication on the web site www.dermo28.com

It has to be understood that these Terms and Conditions of sale are still ruled by the Italian legislation and all the controversies will be of exclusive jurisdiction of the Court of Bologna.

Methods Of Payment

Dermo28.com tries offering various payment possibilities in order to satisfy everyone’s need and safety for online purchases.

The customer can pay with one on the following methods:

Credit Card

Visa and MasterCard are accepted.

Bank Transfer

This type of payment guarantees the delivery directly at your home, without any formality.

You can make a bank transfer to this IBAN registering it to

Tuttestetica srl

IT02W0538702400000002176862 Banca Popolare dell’Emilia Romagna – filiale di Bologna

In the reason of the transfer remember to specify the ORDER NUMBER, to quickly locate your payment.

Warning! If you choose this method of payment the shipping will occur after we will verify that the bank transfer is gone through, reporting the number of CRO; in order to expedite your shipment you can send us a receipt of the bank transfer to the email address : servizioclienti@dermo28.com or via fax at the umber 051.261767. The payment will have to occur within 10 working days from the date of the order: expired this time, we will consider the order submitted invalid.

Cash On Delivery

The payment via cash is allowed ONLY IN THE ITALIAN TERRITORY. They are not part of the Italian Territory: Campione, Livigno, Repubblica di San Marino and Stato Vaticano.

You can pay by cash at products reception.

Collecting At Branch

You can purchase on our online store and decide to collect your products at our branch without any extra cost at:

Presso: Tuttestetica srl – Via M. D’Azeglio 19 – 40123 Bologna (BO)


Open hours to public: 
from Monday to Friday: 9.30 – 18.00